Straight answers.
No runaround.

It starts with a free 15-minute call. You tell us about your business, your customers, and what you need the site to do. We handle everything after that — design, copy direction, development, and launch. You review drafts, give feedback, and approve. Most sites are live within a few weeks. After launch, you email us when something needs to change, and we handle it.

Most sites for service businesses are live within 2–4 weeks from kickoff. The timeline depends on how quickly we get feedback from you during the review stages. The more responsive you are, the faster it goes. We move at your pace.

Not much. A general sense of what your business does, who your customers are, and what you want the site to accomplish. If you have a logo, colors, or photos you like — great. If not, we'll work with what you have and be honest about what we need. You don't need to come in with a design vision or a list of pages.

No. If you already have one, we handle the DNS setup. If you need one, we can point you in the right direction. Either way, it won't hold up the build.

Page builders like Wix and Squarespace are templates — every site looks like every other site in their ecosystem. WordPress is more flexible, but it's also fragile: plugins break, updates cause issues, and when something goes wrong at 10pm before a big job, there's no one to call. We build custom PHP sites on servers we control. No plugins. No theme conflicts. Nothing to break randomly. And when you need a change, you email us instead of fighting with a dashboard.

No. Every site is designed from scratch based on your business. We don't use templates or page builders. The layout, the color palette, the copy direction — all of it is built specifically for what you do and who you're trying to reach.

You can, but you won't need to. That's the whole point. When something needs to change — a new service, updated hours, a different photo — you send us an email and we handle it. Most updates are done within a business day. You're paying for a site that works without you managing it.

On-page SEO is built into every site from the start — proper heading structure, clean code, fast load times, title tags, meta descriptions, image alt text. For local service businesses, we also set up the basics that help you show up when someone Googles your service in your area. We don't sell ongoing SEO campaigns as a separate service. What we build is already ahead of most DIY or WordPress sites on the technical side.

We work on a monthly model — a flat monthly rate covers your site, hosting, updates, and support. There's no large upfront payment to build the site. The exact amount depends on what you need. The best way to get a number is to talk for 15 minutes — we can give you a clear answer right away.

No. Month-to-month. If you ever decide to stop, you stop. We don't lock you in or charge cancellation fees. We keep clients because the work is good, not because they're stuck.

Hosting, server maintenance, security monitoring, backups, and ongoing updates. If something breaks — our problem. If you want to add a new page, change a photo, or update your pricing — one email. All of that is included. You don't get billed separately for small changes.

If you decide to stop, we'll give you the files and help you transition the site to another host. You're not held hostage. We'll always be straightforward about this.

We fix it. That's what fully managed means. You don't troubleshoot, you don't file a support ticket, you don't hire someone to debug it. You send us an email — or we catch it ourselves through monitoring — and it gets resolved. This is exactly what the monthly fee covers.

Email us. That's genuinely it. No ticket system, no portal, no queuing up in a project management tool. Describe what you want changed, and we'll handle it. Most small updates are done within 24 hours.

The sites we build are structured to convert visitors into contacts — clear calls to action, fast load times, local SEO built in, mobile-first design. We'll make sure the fundamentals are right. Beyond that, driving traffic (ads, content, referrals) is on you. We don't run marketing campaigns, but we build a foundation that makes them worth running.